Public governance of Taiwan in the digital age

The world has entered an age of digitalization. Digital government, data governance, and strengthening of national development momentum have become the trend of governments of all countries.

The concept of "Digital Government" refers to improving the government's service to the people and enterprises by data and digital technology. The government uses "data" as the basis, makes good use of digital technology, strengthens government efficiency and national security, and combines government services with people's needs to optimize the quality of  governance decision-making.

Looking at the development trend of digital governments in advanced countries, the role of information and communication technology in public governance has evolved from the early "management of public affairs" to the current "innovative governance efficiency", and will gradually change to the development goal of "creating public service value" in the future. The use of emerging technologies to optimize the government service process, innovate the service style for the people, and meet the needs of the people has become the direction of continuous promotion of digital government.

The Executive Yuan of the R.O.C launched the "DIGI+ Plan" (2017-2025) in 2017, planning a state-level transformation strategy for the development of Taiwan's government, industry, talent, and society. The "DIGI+ Plan" transformed to "Smart Country Plan (2021-2025)" since May 2021. According to the "Smart Country Plan", the National Development Concil has formulated the "Digital Government Program 2.0 of Taiwan (2020-2025)" to accelerate various response measures to promote the government's digital transformation. The National Development Concil will follow the strategy of "Smart Country Plan", coordinate the implementation of various ministries, strengthen the transformation of cross-domain service processes from the needs of the people, and use a safe and reliable data transmission platform to share data across agencies. The government will continue to offer its efforts in the following tasks:

1. Enhance digital infrastructure around all government agency
With the maturity of Internet technology and the popularization and application of 5G wireless broadband communications, we will continue to inject resources to strengthen the digital infrastructure and support the government's innovative service operations.

2. Strengthen the release and application of data
The National Development Concil will actively promote the data management measures of public agencies, give priority to strengthening data standards, data interface standards, etc., and attach importance to the release of high-value data, such as map information, transportation and other data sets. It is necessary to establish a management mechanism for the public to apply for use, and specify the rights and obligations of the use of data.

3. Implement evidence-based governance decisions
The digital transformation of the government is demonstrated in the policy decision-making of "using data to improve the efficiency of government governance". In the future, the applications of Big Data analysis in governance issues will be made to quickly respond to external challenges.

4. Construct data-based public governance
Through data analysis to see the needs of the people, and integrate government resources to support the people in solving problems of life, and take the initiative to propose measures for the people. In the future, digital applications will use data to drive service transformation, making data the core of services.
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